Refund policy

At Cha Aura, each tea blend is crafted with care and intention.

Due to the nature of consumable products, we do not accept returns once the product has been delivered.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

Upon verification, we will arrange a replacement or suitable resolution.

For faster support, contact us on WhatsApp:

WhatsApp: +91 70424 77538
Email: customercare@chaaura.in